Frequently asked questions about our wallpaper

How does it works: How does ordering wallpaper with altered size work?

You can order all our wall murals in standard size (indicated with the product) or in an altered size. Would you like us to take the dimensions of your wall into account? Then click the design concerned, fill in the dimensions, place your order in the shopping cart, and complete your payment. You will receive a digital sample within 3 work days. You can add changes to this sample in a maximum of 2 correction rounds*.  Once you’re happy with the design, the wallpaper will be printed. Subsequently you will receive the wallpaper within approximately 2 weeks.

Would you like us to take the place of a furniture piece (a bed, commode, cupboard or two small furniture pieces), a dormer or a sloping ceiling into account? Then in the Remarks section, describe where you would like to place the furniture and what its dimensions are. You can also send us an email with a situation sketch. Everything else will proceed as described above.

We are also able to alter the colours of every wallpaper design. You can send us a colour sample (such as a paint or fabric sample) through regular mail. We will subsequently try to process these colours in the design as well as possible. Because print ink has a different colour composition than paint, we can approach the colours very closely, however we cannot guarantee that the colours will be exactly the same.

What is the quality of the wallpaper?

Our wallpaper is an exceptionally high quality non-woven wallpaper. It is therefore much easier to attach than for example vinyl wallpaper. Besides, with this wallpaper you don’t apply the adhesive to the wallpaper itself, but to the wall. The width of the strips is 50 cm, which also makes it easier to attach. After printing, the wallpaper undergoes treatment which makes it more firm and (even) less likely to rip. The wallpaper is printed at a professional wallpaper printer, with environmentally friendly ink, making the colours bright, sparkling and lightfast. All our wallpaper is FSC and Oekotex certified. 

How it works: How is the wallpaper delivered?

Wall murals are delivered on a long roll. The strips are numbered, so you can easily see where a new one begins and which strip goes where. Instructions are included as well.

Rolls of pattern wallpaper are delivered on rolls of 9 meters of contiguous pattern (unless otherwise indicated with the product concerned).

Why is wallpaper with an altered size more expensive than the wallpaper with a standard size?

Wallpaper with a standard size is already print-ready at the producer and doesn’t need processing before it is printed. If you order wallpaper with an altered size, then it has to be prepared to be printed first. Due to this, the preparation and printing costs are higher. In addition, we also spend a lot of time on the wallpaper before it goes to the printer. As opposed to other suppliers who create customized wall murals we don’t just cut off the design or scale it, we make sure the entire design fits perfectly on your specific wall. So we move the illustration around until a beautiful, carefully composed composition arises. Subsequently we send you a digital sample, after which there is still room for corrections.

What is the delivery time?

For wallpaper with standard sizes, a delivery time of approximately 1 to 1.5 week applies. 

If you order customized wallpaper, then you will first receive a digital sample within 3 workdays. If the sample is as desired, the wallpaper is printed and it will be sent to your home within 2 weeks. So for customized work, hold a processing time of at least 2.5 to 3 weeks into account.
Wall decals are usually in stock and are sent within 1 to 2 work days. You can find the current delivery time on the product page.

For walldecals and other products the delivery time is approximately 2 - 5 days. See the delivery time on each product page. 

Note that most of our products are produced after we have received your order.